Wednesday, October 17, 2018

Tools for Highly Effective Communication

As part of our upcoming Meetup on 10/16 wanted to touch upon the tools and technology learn a framework for creating more meaningful conversations that help you get the results you want.

Social media

Use social media to promote your business and brand, and to engage potential and existing customers. Share links to informative articles or posts on your blog, post updates about your product or service, or share any other tidbits that your audience will find helpful or inspiring.


It’s not a new communication technology, and you might be experienced at talking on the phone, but in addition to a peasant phone manner, practicing good mobile phone etiquette will help you get more value out of conversations.

When speaking on the phone, ensure that you remain focused on the person on the other end. They will know if you are multitasking while talking – whether you’re checking emails or on your way from A to B. A person’s distraction can be heard in their voice. Set aside time to make phone calls so you can devote your whole attention to the conversation.

Manage your usage

Don’t let your communications take up more time than necessary. Many people try to justify the hours spent on social media, email and text as essential to ‘keep on top of things’. But there are ways to curb time spent communicating.

Creating standard messages for repeated enquiries; aggregating your social media pages into one platform, such as Hootsuite; and responding to emails/messages at set times help with this.
It’s also important to give yourself ‘time out’ from using technology. This will help you recharge and be more efficient when using it.

Face-to-face communication

People do business with people, not businesses. So no matter how often you communicate with technology, nothing beats the connections made through interacting with others in person.
Just remember when speaking with someone, minimize or eliminate technological distractions and listen actively.

No matter your preferred form of technology, by using it wisely, you will become more effective in your communication.

Is technology enhancing or hindering your communication style?

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